Scentsy Order Tracking

Track by Order Number: Easily track your Scentsy order using your order number for quick access to its current status and estimated delivery time.
Check Order Status: Wondering if your order has been processed or shipped? Use our order status feature to stay informed about the progress of your Scentsy purchase.
Delivery Time: Curious about how long it takes for Scentsy orders to arrive? While delivery times may vary based on factors such as location and shipping method, we strive to ensure your order reaches you in a timely manner.
Scentsy Canada Tracking: Customers in Canada can track their Scentsy orders with ease using our tracking system designed specifically for Canadian shipments.

Enter your Tracking Number and click the button

Tracking Number
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Status
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At Scentsy, we’re passionate about creating unforgettable fragrance experiences that enhance every moment. From our signature scented wax and wax warmers to fostering a vibrant community of Consultants who share our love for fragrance, we’re dedicated to enriching lives with delightful scents. If you’re wondering about the status of your Scentsy order, our user-friendly tracking system makes it easy to stay updated every step of the way.

About Scentsy

Located at our home office in Meridian, ID, Scentsy is committed to delivering exceptional products and customer service. Our address is 2701 E. Pine Ave., Meridian, ID 83642. For inquiries, feel free to contact us via phone at (208) 472-0800 or toll-free at (877) 895-4160 during our office hours, Monday to Friday from 6 a.m. to 5 p.m. PT. We’re here to assist you and ensure your Scentsy experience is nothing short of wonderful.

Consultant and Customer Support

For assistance with your Scentsy order or any questions you may have, our Consultant and customer support team is available to help. Reach us toll-free at (877) 855-0617, Monday to Friday from 6 a.m. to 9 p.m. (MST). If you’re unable to reach your Consultant, please don’t hesitate to call us or email [email protected] for prompt assistance.

Media Inquiries

Members of the media seeking information or assistance can reach out to our public relations team via email at [email protected]. We’re dedicated to addressing media inquiries promptly and providing the necessary support.